Before booking, we encourage you to read our policies
Skill At Will Policies
Monthly Training Membership Policy
Enrollment & Payment
Enrollment in the program reserves a dedicated training spot for each athlete. To maintain consistency and ensure availability, all memberships are billed on a recurring monthly basis.
• Monthly tuition is due on the 1st of each month.
• A valid credit or debit card must be kept on file.
• Payments will be processed each month automatically.
• Membership fees reserve an athlete's place in the program and are not based on attendance.
Cancellations & Make-Up Sessions
We understand that schedules can change. To accommodate occasional conflicts while maintaining fairness for all athletes:
• Cancellations must be submitted at least 24 hours before the scheduled session.
• Athletes are eligible for one (1) make-up session per month with proper notice.
• Make-up sessions are subject to availability and must be used within 30 days.
• Sessions missed with less than 24 hours notice are forfeited and are not eligible for a make-up session.
• No-shows are considered forfeited sessions.
Membership Cancellation
• Memberships may be canceled with fourteen (14) days written notice.
• No refunds or prorated credits will be issued for partially used months.
• Memberships remain active until cancellation notice requirements have been satisfied.
Trainer Cancellations
In the event a session must be canceled by the trainer, athletes will be offered a rescheduled session or credited training opportunity.
Private Training Package
Package Purchase & Payment
Training sessions are purchased in packages and must be paid in full before scheduling.
• Session packages are sold in predetermined quantities (4,8,12)
• A valid credit or debit card must be kept on file.
• Payment is due at the time of purchase.
• Training packages expire ninety (90) days from the date of purchase unless otherwise specified.
Session Scheduling
Training sessions are scheduled in advance based on athlete and trainer availability.
Cancellation & Rescheduling
• Sessions canceled with at least 24 hours notice may be rescheduled without penalty.
• Sessions canceled with less than 24 hours notice will be charged in full and deducted from the package.
• No-shows will be charged in full and deducted from the package.
• Rescheduled sessions are subject to availability.
Refund Policy
• Training packages are non-refundable.
• Unused sessions may not be transferred to another athlete without prior written approval.
• Expired sessions are forfeited and may not be redeemed for credit or refund.
Trainer Cancellations
Should the trainer need to cancel a scheduled session, the athlete will be offered a rescheduled appointment at no additional cost.
